View On Demand (Recorded February 16, 2023)
Company officers often feel caught between competing priorities. They must care about and advocate for the needs of their crew. But they must also hold members accountable to achieve shift, station and department goals.
Fortunately, leaders don’t have to choose between being a “people person” or a “department person”—both are essential for effective leadership. Join Dr. Ed Sherman and Deputy Chief Billy Goldfeder for this kitchen table conversation exploring how company officers can do the right thing for their people but also ensure the work gets done.
How to draw boundaries that convey support but also ensure the work gets done.
Strategies for enhancing communication with firefighters to more effectively address issues.
Critical “people skills” for fire service leaders.
The importance of asking for help—and knowing when to ask.
|Deputy Chief Billy Goldfeder
Ed Sherman, PsyD