View On Demand (Recorded Dec. 16, 2020)

Most leaders want to treat their employees appropriately and most employees want to do their best. Knowing what to do and say in challenging situations—and what not to—is not only key to avoiding personal and department liability. It’s also critical for boosting morale, optimizing performance and enhancing teamwork. 

This webinar will cover five challenging employee relations situations: changes in terms of employment, employee complaints, discriminatory comments, claims of sexual harassment, and performance problems. Leaders of all levels will learn specific tactics for how to respond with good judgment in each situation and prevent employee relations issues from turning into lawsuits.

Attendee questions are encouraged and will be addressed directly throughout the presentation. 

You’ll learn:

  • Strategies and tactics to replace liability with credibility in sensitive situations
  • An effective process for responding to and resolving employee complaints 
  • How to respond to discriminatory comments made by subordinates, peers and senior leaders
  • A script for conducting on-the-spot performance counseling

Presented by:

Michael Mirarchi, JD
Mirarchi Management Group

Billy Goldfeder, EFO
Deputy Chief
Loveland-Symmes (OH) Fire Department

Register now