View On Demand (60 minutes)
The necessity to prevent error under pressure unites all high-risk industries, from aviation to public safety. Organizations that keep errors low save lives, reduce resources and protect their reputations.
But how to optimize human performance is not obvious. Sometimes, the lack of error is merely a coincidence, rather than the result of a conscious effort to build reliability into the organizational culture.
In this exclusive event, nationally renowned speakers Dr. Tony Kern and Gordon Graham discuss how leaders in high-risk industries can better understand the factors that lead to human error and develop strategies to help personnel make safer decisions under time pressure.
Tony Kern, EdD